# ICT at UCLL for new students and staff Employees, students and visitors Overview of ICT facilities for new students. ![Move-in](/system/files/styles/content_image_fluid_xs/private/2025-08/image%20%285%29.png?itok=TOXic9nG) ## Welcome to UCLL! This page helps you get started as a new student or staff member and provides a brief overview of all our ICT services. Would you prefer to view this information in the PowerPoint presentation "[**A smooth start in 12 steps**](https://ucll.sharepoint.com/:p:/s/ICThandleidingen/Edd7VDrukOZNogdK-QuhDnoBSQGxspaB_JmJyYHRICU8wg)"? That’s possible too! ## your UCLL account You will receive an email with information on how to activate your UCLL account. Follow the steps in this email. - **Username:** can be found on your [student or staff card](/en/node/18246) - **Activation code**: can be used once to activate your account and set a password - **KU Leuven Authenticator:** extra login security via an app, to be set up right after activation. Didn't receive the email? Then contact your [registration service](mailto:registrations@ucll.be) or [your HR officer](https://my.ucll.be/personalia/overzicht/mijn). [More info about the UCLL account and activation](/en/node/240) ## Laptop for students A **laptop** is almost **indispensable** for following a course at UCLL. The ICT department offers a useful overview on the intranet concerning student laptops: - Suggested minimum requirements for a laptop - Advice on buying a laptop - Laptop offer via Signpost [More information about laptops for staff](https://intranet.ucll.be/nl/medewerker/diensten/ict/ucll-laptop-voor-personeel) [More info about laptops](https://www.ucll.be/nl/studeren-aan-ucll/diensten-voor-studenten/laptop-en-software) ## Wifi: eduroam UCLL has the **"Eduroam" wifi network** on every campus. You install eduroam once and you’ll have internet access on all UCLL campuses and [other affiliated educational institutions worldwide](https://monitor.eduroam.org/map_service_loc.php). 1. Connect to the internet. 2. Browse to [cat.eduroam.org](http://cat.eduroam.org) and click on the blue button. 3. Follow the instructions and enter the correct credentials. 4. On campus: Select "Eduroam" as your wifi network. Please note: your eduroam username is your username**@ucll.be** (don’t forget the @ucll.be!). [ More info about wifi at UCLL](/en/node/48458) ## Online learning environment: Toledo Toledo is **UCLL’s digital learning environment.** You can find, among other things: - Course materials and course information (courses are linked to your ISP) - Deadlines and assignments - Announcements from your lecturers - Your grades and feedback You can **access Toledo via the quick links** on the intranet. A greyed-out course means that the course has not been made available by the lecturer and is therefore (currently) not accessible. [Toledo](https://toledo.kuleuven.be/portal/#/home) ## Software Every UCLL student has access to [the software portal](https://intranet.ucll.be/en/content/softwareportaal). This gives you an overview of all available software per program, including any costs and download instructions. - One of the most important packages you can use for free is Microsoft 365. This includes Word, Excel, PowerPoint, and Outlook. - In addition, you get access to [your personal OneDrive.](https://intranet.ucll.be/en/employee/services/ict/onedrive) - Documents you collaborate on with others are preferably shared [via **Microsoft Teams**.](https://intranet.ucll.be/nl/student/studeren-aan-ucll/postgraduaten-welzijn-sociale-school-heverlee/ict/microsoft-teams) [More info about software at UCLL](https://intranet.ucll.be/en/content/softwareportaal) ## E-mail E-mail traffic at UCLL is handled by **Outlook**. You can log in through: - Intranet - quicklink 'Office 365' and then choose Outlook on the left.. - Outlook - install the app. - Toledo - the mail icon in the top right corner. [Create your email signature as a UCLL student](/nl/node/41422) - Fill in your field of study and class group under 'Education'. - Add this signature to every email to make it clear who you are. [Create your email signature as a UCLL employee](/nl/node/13110) You can also [configure your UCLL mailbox](/en/node/46816) on your laptop and smartphone. [Configure your UCLL mailbox](/en/node/46816) ## UCLL app Through the UCLL app, you can consult all kinds of practical information, such as: - **News**: consult news items on the intranet. - **Notifications:** receive an alert in case of an urgent change. - **Timetable**: view when and where your classes are. - **My card**: consult and revalue your print and copy balance. [More info about the UCLL app](/en/node/32441) ## Copy, print and scan On a **UCLL desktop (e.g. in a computer lab) or laptop,** you can print directly to a campus printer: 1. Send your document to the printer **UCLL Colour** or **UCLL Black & White**. 2. Go to a printer on campus and use your student card to release your print job. You can also print to a campus printer **from your own laptop:** 1. Go to [webprint.ucll.be](https://webprint.ucll.be/RicohmyPrint/LoginIDP.aspx) and log in with your username and password. 2. Select the file you want to print and choose whether to print in colour or black & white. 3. Go to a printer on campus and use your **student card** to release your print job. [More info about printing](/en/node/332) ## Card Students receive their student card by mail. Late enrollees receive their card via the student administration (in Leuven), or by mail (in Limburg). UCLL staff members receive their card via the HR department. The UCLL card can be used for: - Paying for prints and copies - Access to libraries, classrooms, and parking (not available on all campuses) - Discounts in shops, museums, cinemas, … - ID verification during exams [More info about the UCLL card and card activation](/en/node/18246) ## Administrative portal: KU Loket Here you can consult your individual study programme, personal details, tolerance credit, obtained grades, etc. In your progress file, you will also find your published exam results. You can find KU Loket **via the quick links on the intranet**. **IMPORTANT!** At the start of the academic year, check your [ISP](https://intranet.ucll.be/en/node/439) and submit it! ## [KULoket](https://kuleuven.be/kuloket/) ## Contact ICT support Are you experiencing problems with one or more of the above tools? In that case you should contact ICT support. You can contact the ICT helpdesk by visiting [https://intranet.ucll.be/ict-contact](/en/node/36683). [Contact ICT Support](/en/node/36683) ## Switching courses/school Are there still **courses or communities from a previous programme** in Toledo? Unenrol from any courses or communities that are no longer relevant to your current programme via "Manage" > "Unsubscribe". Did you transfer from another college or university to the KU Leuven association? Then make sure that your correspondence **e-mail address is correct**! [KU Loket ](http://kuleuven.be/kuloket/)> Student file > Addresses > Select your current UCLL e-mail address under "General communication". ![Een vlotte start in 12 stappen](/system/files/styles/content_image_fluid_xs/private/2025-08/Een%20vlotte%20start%20in%2012%20stappen_0.png?itok=KR6YSNMe) Prefer a visual overview? Check out our PowerPoint presentation! [A smooth start in 12 steps](https://ucll.sharepoint.com/:p:/s/ICThandleidingen/Edd7VDrukOZNogdK-QuhDnoBSQGxspaB_JmJyYHRICU8wg) Contact [Copy the link to this page](https://intranet.ucll.be/en/node/4672) Last updated: 27/05/2026 - 11:33