#  Account activation 

 

 

 

 



 


Account not activated?

### What do you need? 

- Identity card (optional if you don’t have a Belgian ID)
- An activation link you received via e-mail after your registration.
- Your smartphone with the KU Leuven Authenticator app

### Instructions

- **Click on the activation link** you received via e-mail after your registration.
- **Fill out all boxes**:
    - Your national register number (on your ID) or your date of birth if you don't have a Belgian identity card.
    - Your activation code (you received via e-mail).
    - Choose a password that meets the KU Leuven password policy.
- Click "Next".  
    Please enter your **private emailadres and/or phone number** in case you forget your password.
- Log in with your username and the password you set up, to set up your KU Leuven Authenticator.  
    (your need your username that is displayed in the activation e-mail and on your studentcard)
- Now you can get started with your new account!

It can take upto 24 hours before the activation is successful.

Unexpected problems during the activation? [Contact ICT support](/en/node/36683).

### use OF the authenticator 

See: <https://intranet.ucll.be/en/node/46626>